- Basket Wash Service
- Premium Wash Service
- Ironing Services
Basket Wash Service
- Whites are not washed separately
- Color Bleeding of clothes is not taken car of Next Day Delivery
- Whites are washed separately
- Color Bleeding of clothes are washed separately
- A fragrance that you would love
- Delivery in two working days
Yes, We will get it done but your minimum bill amount should be Rs 150 if you want us to pick it up from your place.
Yes, we do and but your minimum bill amount should be Rs 150 if you want us to pick it up from your place.
I have a flight to catch in the evening and want my order back the same day, is it possible for you to process my order the same day ?
We have express service for that. Please see our pricing page for more details. PS a Express orders need at-least six working hours to be processed.
We accept all clothes for washing (clothes that can be washed) except saree etc, blazers etc as they need to be dry-cleaned.
The amount will be transferred to the next plan in case you buy a new monthly plan before the current plan expires. Also, the amount will be transferred if the plan belongs to the same service i.e. the washing plan amount will be transferred if you buy another washing plan only.
You cannot use the amount once the plan has expired.
Yes – that’s is allowed. But you need to mention the registered contact number/username through which the plan was bought
There are just Rs 10 left in my plan but bill of my current order is Rs 100. How are you going to charge me ?
In case the bill amount is more than the amount left in the monthly plan, you will be charged as per the normal rates
While every possible care and efforts are taken, Pep-wash is not responsible for fastness of color or shrinkage of garments and does not guarantee of 100% stain removal.The company cannot be held responsible for breakage of buttons, hooks, beads, trimmings during the course of normal processing.
Please call us at our numbers. You will be asked for some details like bill no etc and we promise to look into the matter. In case its our fault , Ten times of the washing rate will be given for articles lost/damaged except small piece like handkerchief, scarf, undergarments etc. Just make it a point that you claim it in 72 hours.
Every effort are made to deliver clothes in time, but due to some uncontrollable circumstances, if the delivery becomes late, the customer is not entitled for any compensation or reduction in the charges.